OutLouderOutLouderCall a repair shop to describe a problem with your device and ask for a price estimate before booking an appointment.
Thanks for calling QuickFix Repairs. This is Mike speaking. How can I help you today?
Hi Mike. I'm calling because the screen on my laptop is cracked and I need to get it fixed.
I'm sorry to hear that. Do you know the specific model of the laptop, or at least the brand?
It's a 13-inch Dell XPS from last year. The screen is flickering and has a big crack in the corner.
Okay, I see. We usually have those parts in stock. Would you like to bring it in for a technician to look at?
Before I come in, could you give me a rough price estimate for the repair?
For that specific model, a screen replacement usually runs between $150 and $200, including labor.
That sounds reasonable. Does that price include a warranty on the new screen?
Yes, all our screen repairs come with a 90-day warranty on parts and labor. Would you like to drop it off this afternoon?
Yes, I can come by around 3:00 PM. Should I ask for you when I arrive?