Service Provider Security Check

Hello, I'm calling from your service provider regarding your account. Am I speaking with the account holder?

Yes, this is the account holder speaking. How can I help you?

Before we can discuss any account details, I need to go through a quick security check. Could you please start by confirming your full name?

Of course. My full name is Jordan Smith.

Thank you, Jordan. And could you please provide the first line of your address and your postcode?

Yes, it's 123 Maple Avenue, and the postcode is SW1A 1AA.

Great. Finally, for our records, could you please tell me your date of birth?

My date of birth is the 15th of May, 1990.

Thank you for confirming those details. Your identity has been verified, and I can now proceed with your inquiry.

Perfect, thank you. What was the reason for your call today?